條款及細則

條款及細則

1. 服務內容

www.askroa.com 提供個人化玄學諮詢服務。本服務基於傳統玄學理論進行分析，所有結果僅供參考，不具科學實證基礎，不應視為具法律、醫療、財務或人生決策依據。

2. 用戶資料準確性

請在提交訂單前確認所填寫之出生年月日、時辰、性別及電郵皆正確無誤。任何資料錯誤將影響分析結果，本平台恕不負責更改或重算。

3. 付款與服務發送

所有服務需於下單時完成付款。付款確認後，系統會於約30分鐘內自動將完整批文發送到您提供的電郵。請務必確認電郵地址正確，如因電郵填寫錯誤導致資料無法送達，請透過網站表格聯絡我們協助處理。

4. 退款政策

由於服務屬即時、專屬及不可逆性產品，一旦批文已發送到您的電郵，恕不接受退款或資料更新後重發。若因系統技術問題導致服務無法交付，我們會提供退款或重新發送服務。

5. 資訊保密與個人資料

您的個人資料（包括姓名、出生資料、電郵等）僅用於提供玄學諮詢及傳送服務。我們會按照香港《個人資料（私隱）條例》嚴格保護您的資料，絕不向第三方出售或披露，除非法律要求或經您同意。如需查閱或更正您的個人資料，請透過網站表格聯絡我們。

6. 知識產權

所有批文、圖騰、分析報告及相關內容之版權均屬 Askroa 及 Liastrology 所有，僅限個人參考，嚴禁未經授權轉載或商業使用。

7. 免責聲明

本服務之所有玄學分析僅供參考。用戶之人生選擇及決定，須自行承擔責任。askroa 不對因使用本服務所引發之任何結果承擔法律責任。

8. 使用年齡限制

本服務僅供年滿18歲或以上人士使用。未滿18歲者需經家長或監護人同意方可使用本服務。

9. 服務中斷與不可抗力

若因技術故障、網絡中斷、天災或其他不可抗力因素導致服務延遲或無法提供，askroa 不承擔責任，但會盡力協助用戶解決問題。

10. 爭議解決與管轄法律

本條款受香港特別行政區法律管轄。如有任何爭議，雙方應先通過友好協商解決。協商不成時，任何一方可向香港法院提起訴訟。

11. 條款修訂

平台有權隨時修改本條款及細則而無須事先通知，請用戶定期查閱。

如有疑問請透過網站上的聯絡表格與我們聯絡。

Terms & Conditions

1. Service Description

www.askroa.com provides personalized metaphysical consultation services. This service is based on traditional metaphysical theories and all results are for reference only, without scientific validation, and should not be considered legal, medical, financial, or life decision advice.

2. Accuracy of User Information

Please ensure that your submitted information, including date of birth, time of birth, gender, and email address, is accurate prior to placing an order. Any incorrect information will affect the analysis, and we are not responsible for revising or recalculating the results.

3. Payment & Service Delivery

All services require upfront payment at the time of order. Upon successful payment, your analysis report will be automatically delivered via email within approximately 30 minutes. Please ensure your email address is correct. If delivery fails due to an incorrect email address, please contact us through the website contact form for assistance.

4. Refund Policy

As the service is instant, exclusive, and non-reversible, no refund will be provided once the report has been delivered to your email. Changes or resending due to revised information are also not accepted. If service cannot be delivered due to technical issues on our end, we will provide a refund or resend the service.

5. Information Confidentiality & Personal Data

Your personal information (including name, birth data, email, etc.) will be used solely for the purpose of metaphysical consultation and service delivery. We strictly protect your data in accordance with Hong Kong's Personal Data (Privacy) Ordinance and will never disclose or sell it to third parties, except as required by law or with your consent. If you need to access or correct your personal data, please contact us through the website contact form.

6. Intellectual Property

All analysis reports, diagrams, and related contents are the intellectual property of askroa and Liastrology. They are for personal reference only and may not be reproduced, distributed, or used for commercial purposes without authorization.

7. Disclaimer

All metaphysical readings and analysis provided by this service are for reference only. Users bear personal responsibility for their own life decisions and actions. askroa accepts no legal liability for any consequences resulting from use of this service.

8. Age Restriction

This service is only available to individuals aged 18 or above. Users under 18 must obtain parental or guardian consent before using this service.

9. Service Interruption & Force Majeure

askroa shall not be held liable for service delays or failures caused by technical failures, network disruptions, natural disasters, or other force majeure events, but will make reasonable efforts to assist users in resolving issues.

10. Dispute Resolution & Governing Law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. In the event of any dispute, parties shall first attempt to resolve the matter through amicable negotiation. If negotiation fails, either party may bring legal action in the courts of Hong Kong.

11. Amendments to Terms

askroa reserves the right to modify these Terms & Conditions at any time without prior notice. Please review this page regularly for updates.

For enquiries, please contact us through the contact form on our website.